Delivery & Shipping

Our standard deliveries are made during normal business hours, Monday to Friday;

to ensure prompt delivery, someone must be present to sign for the parcel.

After processing, (which may be subject to delay if we are out of stock of any items ordered, in which case we will notify you), all orders are despatched using a 2-3 days.

When you come to pick up your order, you must bring your order reference number (printed version/text message/email) as well as proof of ID.

DAMAGED PARCELS

We take pride in packing your order to ensure that it arrives in perfect condition. Unfortunately, there are times when parcels incur damage while in transit. If a parcel shows clear signs of damage or leakage at the time of delivery, we ask that you refuse the parcel. Please ask the courier to return the goods to sender.

You can insure your parcel at checkout.

DELIVERY ADDRESSES

We are happy to delivery your order to an address that is different to your normal billing address. To do this, simply enter the desired delivery address during the checkout process.