Privacy policy

When You placing orders on the website www.whiskyworld.store, You entrust SIA “SAS International”, registration no. 50203204481, legal address: Vīlandes street 2-8, Riga, Latvia, LV-1082, as a Personal Data Controller with Your personal data, and You grant us the right to process it in accordance with the scope, types and purposes set forth in this Policy and the Terms and Conditions of WhiskyWorld online store. Please be advised that we only process Your personal data if You choose to provide us with Your personal data. We provide You with extremely transparent and fair processing of Your personal data, and we take care of Your privacy and the security of Your personal data.

In this Policy You will find information about what data we collect and process, what we use it for, how long we store it, and so on. This information is important, so we encourage You to read this Policy carefully before providing us with any information about Your personal data. We also draw Your attention to the fact that both the Privacy Policy and the Terms and Conditions of WhiskyWorld online store may be amended, supplemented or updated.

By using our online store and purchasing goods, Your consent to the processing and storage of Your personal data. Personal data is information about an identifiable individual, as defined by applicable law.

SIA “SAS International” (hereinafter “we”, “us”, “our”) undertakes to process only such personal data as is necessary for the conduct of our business activities, the fulfilment of the requirements of laws and regulations, as well as provision of the legitimate interests. We process Your personal data in accordance with applicable data protection laws, including the European Union (EU) General Data Protection Regulation, Personal Data Processing Law of Republic of Latvia and other laws governing the processing and protection of personal data.

We have taken the necessary technical and organization measures to ensure the security of Your personal data, which ensures that Your personal data is protected from accidental disclosure, alteration or other unlawful processing.

Purposes of personal data processing

We identify Your name, surname, telephone number, email address, residence address and billing information in order to identify You as the buyer and consignee, to invoice, to secure delivery of the goods and to fulfil other obligations under this Agreement.

We process Your full name and email to ensure business and administrative communication with You, such as purchase confirmation, purchase reminder, or delivery details.

In order to provide You with answers to Your questions, we process the personal information You provide voluntarily – such as Your name, surname, telephone number and e-mail address, as well as other information You provide to our staff, by telephone or electronically. Your personal data will only be used to contact You and to answer Your questions, comments or suggestions.

Collecting personal information (data)
How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

You may also elect to provide us with personal information if, for example, you:

• Contact us with an enquiry.
• Request us to provide you with information.
• Enter a competition.
• Take advantage of a promotion.
• Fill out a survey or other form with your personal information included.

We do not receive Your data indirectly from other sources. We only collect and hold personal information provided by you.

In providing personal information you consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this privacy statement.

There are instances where we may require that you opt to select whether or not you would like to receive information from us e.g. to opt-in or opt-out of receiving special promotional offers.

There are some instances where you will not have the option to opt-out, for example when we are satisfying obligations within a contract, administering a transaction requested by you, or as required by law.

How will we use your data?

Our Company collects your data so that we can:

Process your order and manage your account.

Email you with special offers on other products and services we think you might like.

When we processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We securely store your data on specially protected servers. These are protected by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your data is only possible for a few authorised persons. These are responsible for the technical, commercial or editorial support of the servers.

Retention period of personal data

We will retain your personal data for as long as is necessary to achieve the purposes of such processing, unless a longer retention is required or permitted by applicable law. Once this time period has expired, we will delete your data. If the data is processed on the basis of your consent, the data will be processed while your consent is valid and not withdrawn.

Transfer of personal data

We may share Your personal data within SIA “SAS International”. In order to fulfil our obligations to You, we may transfer Your personal data to our partners, data controllers who perform the necessary data processing on our behalf, such as IT infrastructure developer and maintainer, marketing agencies, leasing companies, courier services, etc. These companies are required by law and our Collaboration Agreement to protect and process Your personal data only for the purposes we have stated.

Upon request, we may transfer Your personal data to state and law enforcement agencies to defend our legal interests when compiling, filing, and defending legal claims, if necessary.

Place of processing of personal data

We mainly process Your personal data in Latvia and Your personal data is not transmitted or processed in a country outside the EU / EEA.

Your rights regarding the processing of personal data

You have the right in accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia:

• to have access to Your personal data and to receive information on their processing;
• to request the correction of incorrect, inaccurate or incomplete personal data
• to delete Your personal data (“be forgotten”), unless required by law to retain Your data;
• to withdraw the prior consent to the processing;
• to restrict the processing of Your personal data – the right to request that we temporarily stop processing all Your personal data;
• to request a copy of Your personal data in electronic format and the right to transfer this data to another controller (data portability);
• to apply to the Data State Inspectorate (the appropriate authority).

You can apply for your rights by filling in the form in person at our shop in Latvia on Vīlandes street 2-8, Riga, LV-1010, or on Rūpniecības street 1-8, Riga, LV-1010, showing Your identity document (passport or ID card), or electronically submitting Your request using a secure electronic signature. If you make a request, we have one month to respond to you. Please contact us at our email: info@whiskyworld.store.

Use of cookies on our website

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Like most website, “the site” uses “cookies” (small data files that our server sends to your browser when you visit the site) to gather and store information about your visit to our website. Primarily we use cookies for the sole purpose of monitoring traffic e.g. the IP address from which you access the site; the location (country) from which you access the site; the type of browser and operating system used to access the site; the date and time of your access to the site; the pages you visit; the Internet address of the website from which you accessed the site; to log repeat visitors for statistical and analytical purposes; to track interaction with online advertising (e.g. to monitor the number of times that a banner ad is displayed and the number of times it is clicked) and to compile and report to third parties aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

In addition, when placing an order the cookies will capture Your first and last names, Your email address and Your customer ID. This information is needed in order to make Your visit simple and more efficient. The SIA “SAS International” will never pass any personal information on to any third party apart from aforementioned “service providers”. Unless You check the box instructing Your browser to remember Your username and password these cookies will be deleted when You close Your browser.

Children

We do not provide services to minors. In the event if we become aware that we have obtained and processed minors' personal data, we will take appropriate action to delete that personal information.

Questions, concerns, сomplaints

How to contact us

If you have any privacy-related questions, concerns or complaints, the data we hold on you, please do not hesitate to contact us.

Email us at: info@whiskyworld.store

Legal address: Vīlandes street 2-8, Riga, Latvia, LV-1082

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Data State Inspectorate office.

Email: info@dvi.gov.lv

Legal address: Elijas street 17, Riga, Latvia, LV-1050

Links

The site may contain links or references to other websites outside of our control. Please be aware that we have no control over these websites and our Privacy Statement does not apply to these sites. We encourage you to read the privacy statements and terms and conditions of linked or referenced websites you enter.

The provision of personal information will be recognized as Your acceptance of this Privacy Policy and acceptance to the collection and use / disclosure of Your personal data in accordance with our Privacy Policy.

If you do not agree with this Privacy Policy, please do not provide us with Your personal data. This Privacy Policy is part of the Terms and Conditions governing the use of our site.

We may make changes to our Privacy Policy at any time and without prior notice. The amendments enter into force after they have been published on the website. You are responsible for periodically reviewing this Privacy Policy to make sure You are aware of the changes.

This Privacy Policy was last amended on 30 November, 2021.